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How do I disable Email Domain Authentication?

Updated today

Administrators can choose to disable Email Domain Authentication if it no longer aligns with their organization's user onboarding strategy. However, disabling this feature affects how new users can join your organization.

🚨 Disabling Email Domain Authentication means:

  • Users with email addresses from your verified domain will no longer be able to automatically join your organization upon sign-up or first login simply based on their email domain.

  • You will generally need to manually invite new users to your organization, unless another automatic method like Single Sign-On (SSO) is configured and active.

Steps to Disable Email Domain Authentication

If you need to disable this feature, follow these steps:

1. Navigate to Access Settings

Go to your settings and click on Access under the Administration section in the left-hand navigation menu.

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Click Access in the administration settings menu

2. Initiate Deactivation

On the Access settings page, locate the Authentication section. Find the Email domain authentication option (which should indicate it's currently active) and click the Disable email domain authentication button.

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Click on the Disable email domain authentication button

3. Confirm Deactivation

A confirmation dialog will appear, explaining the consequences of disabling the feature.

To proceed, review the information and click the final confirmation button: Disable email domain authentication.

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Confirm the decision to disable Email Domain Authentication

Upon confirmation, Email Domain Authentication will be immediately disabled and could be re-enabled at any moment.

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