What GDPR stands for?
The GDPR, or General Data Protection Regulation, is a comprehensive data protection law that came into effect in the European Union in May 2018. It aims to give individuals control over their personal data and simplify the regulatory environment for international business.
Which rights are guaranteed by the GDPR?
The rights included in the GDPR are:
The right of information
The right to access
The right to rectification
The right to erasure (right to be forgotten)
The right to data portability
The right to object (right to opt-out)
The right to restriction of processing
🔑 How you exercise your rights may vary depending on the specific right you wish to exercise.
📌 Here are some general guidelines to keep in mind:
If you have an account on our platform, use the email address associated with your account when making a request. This helps us verify your identity and process your request more efficiently.
Be as specific as possible about the personal data or processing activities you're concerned about. This will help us understand your request and respond more quickly.
Before making a request, please check our Privacy Policy for more information about how we process your personal data and the legal basis for each processing activity. This may help answer your questions or address your concerns without the need for a formal request.
How to exercise GDPR rights on our services
Right to information
You have the right to know how Mistral AI processes your personal data. You can find all the information you need in our Privacy Policy. In case you can't find the answer to your question in our Privacy Policy, contact us through the Privacy requests form available on our contact page.
Right to access
You have the right to obtain a copy of your personal data. To make a "right to access" request, contact us through the Privacy requests form available on our contact page. You must use the email address you used to create your account on our platform and make sure that you specify what data you want a copy of.
🔎 You can also directly download all your data from le Chat directly within our platform.
Right to rectification
You have the right to rectify your personal data stored by Mistral AI.
If you want to rectify your account data (e.g., your username, your email address, your billing information, etc.), you can manage this directly on your account via our Admin Console.
If you want to rectify other personal data, you can contact us through the Privacy requests form available on our contact page. In such a case, you must use the email address you used to create your account on our platform and make sure you specify which data you want to rectify.
Right to erasure (right to be forgotten)
You have the right to delete your account and any personal data stored by Mistral AI.
🚨 Please note that once deleted, accounts, prompts, outputs and other personal data cannot be recovered. Therefore, we encourage you to consider whether you truly want to erase your data before making your request.
Right to data portability
You have the right to request a copy of your personal data in a format that is easily transferable to another provider. This only applies to personal data processed on the basis of your consent or that is strictly necessary for the provision of the services (e.g. prompts and outputs). If you want to exercise your right to data portability, contact us through the Privacy requests form available on our contact page.
🔎 You may also export directly all your data from le Chat via our dedicated tool in la Platforme.
Right to object (opt-out)
You have the right to opt-out of certain processing activities involving your personal data.
If you want to opt-out of training, please refer to our article: Can I opt-out of my input or output data being used for training?
If you want to opt-out of another processing of personal data, you can opt-out by using the unsubscribe link provided in the email or contacting us directly through the Privacy requests form available on our contact page.
📌 To determine whether you can opt-out of a processing activity, please check our Privacy Policy, which provides information on the lawful basis for each processing activity. If you have any questions or concerns, feel free to contact us through our designated form.
Right to restriction of processing
You have the right to request the restriction of the processing of your personal data. To do so, you must contact us through the Privacy requests form available on our contact page and make sure that you cite one of the cases applicable to your request, pursuant to Article 18.1. a to d of the GDPR.