Understanding how your data is handled and stored is crucial. We differentiate between data accessed via simple Connections (e.g. Google Calendar or Gmail), Knowledge Connections (Google Drive, Microsoft Sharepoint) and the content of your conversations with le Chat.

When you use a simple Connection (like Gmail or Google Calendar within le Chat), the interaction relies on a temporary, secure link established between the provider's services and our platform.

This means we access the information needed to answer your query or perform an action but do not store data outside of the context of the conversation. The connection process itself does not involve any data transfer or storage.

Knowledge Connections (like Google Drive, Microsoft Sharepoint, etc.), on the other hand, rely on indexing your content (files and directories) directly on our platform. This allows our services to process your data in real time and provide you with the best experience.

All your data is stored securely in European Data Centers and synced regularly between your connected providers and our platform. If you delete data from your provider, this change will be replicated as soon as possible (usually under 10 minutes) on our servers.

The text of your interactions with le Chat – the prompts you enter and the responses generated by the AI – constitutes your conversation history. This data is stored to allow you to review past interactions, and helps us provide a continuous service experience.

This conversation data is stored securely on our European infrastructure and data storage facilities, ensuring compliance with regional data protection regulations like GDPR.