When you have a Knowledge Connection established (e.g., with Google Drive or Microsoft Sharepoint) and content is indexed for use with le Chat, it's important to understand how changes in the source drive, particularly deletions, are handled.
Synchronization of deletions
Our platform is designed to keep the indexed data synchronized with your source drive.
🔑 We closely monitor events in your connected source drive, including the creation, modification, and significantly, the deletion of files and folders. When a file or folder that was previously indexed is deleted from your source drive (e.g., from Google Drive or Sharepoint), this change is detected and replicated to our indexed database.
This synchronization process ensures that:
If files or folders are deleted from the source system, they will also be removed from our indexed database for that Knowledge Connection.
Consequently, le Chat will no longer be able to access or surface information from these deleted items.
Synchronization Frequency
The replication of these changes, including deletions, occurs regularly to ensure le Chat has access to the most up-to-date information possible. While the exact timing can vary, updates are typically processed every 10 minutes.