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How do I monitor my extract job lifecycle?

Updated over 3 weeks ago

After you create a Data Capture extract job, you can monitor its progress through various status indicators displayed on the main Data Capture page. Understanding these statuses helps you know when your data is ready or if an issue occurred.

Job Status Indicators

The status of your extract job is displayed next to its entry in the job list on the Data Capture page. Here are the possible statuses and what they mean:

  • Queued: The job has been successfully submitted and is waiting in line for processing resources to become available.

  • Running: The job is actively processing and extracting the requested data based on your configuration.

  • Completed: The job finished successfully. Your data extract file(s) are now available for download from the job details page.

  • Failed: The job could not be completed due to an error. You may need to review the job configuration or contact support if the issue persists.

  • Cancellation Requested: You have requested to cancel the job, and the system is attempting to stop it.

  • Cancelled: The job was successfully cancelled before completion. No output data will be generated.

πŸ“Œ You typically need to wait for the status to change to Completed before you can access and download your extracted data files from the job's detail page.

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