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Can Agents access my Connections?

Updated this week

Yes, Agents can be configured to access and utilize data from your active Connections (like Gmail, Google Calendar, Google Drive, Microsoft Sharepoint, etc.) directly within le Chat.

This capability allows your custom Agents to perform tasks that involve your live, external data sources, such as searching documents, writing emails with a specific tone, or checking your calendar.

Granting your Agent access to Connections

You can grant an Agent permission to use your Connections during its initial creation or by modifying its settings later:

  • In the Agent configuration screen, navigate to the Knowledge section

  • Locate the Connections sub-section where you will find options to select / deselect specific Connections

πŸ”Ž In case you wish to use new Connections with your Agent, you may need to activate them first. Learn how in this dedicated article.

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Enable access to your Connections (2) and other knowledge/tools

πŸ“Œ In the same screen, you can authorize your Agent to use specific Tools (1) and enable access to your existing Libraries (3).

Limitations to consider

🚨 Please note that Agents can only access one type of data source at a time.

Knowledge Connections (such as Google Drive or Microsoft SharePoint) are mutually exclusive at the moment, which mean you can only use one Knowledge Connection per Agent.

Similarly, Libraries and Knowledge Connections can't be used together: selecting one will prevent you from selecting the other.

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