Administrators can disable Email Domain Authentication if it no longer fits their organization’s onboarding strategy.
🚨 Be aware that this change impacts both new an dexisting users:
Users with verified domain emails will no longer join automatically upon sign-up or first login.
You will need to manually invite new users, unless another method such as Single Sign-On (SSO) is configured and active.
Steps to disable Email Domain Authentication
1. Navigate to access settings
Go to your settings and click Access under the Administration section in the left-hand navigation menu.
Click Access in the administration settings menu
2. Initiate deactivation
On the Access settings page, locate the Authentication section.
Find the Email domain authentication option (marked as active) and click Disable email domain authentication.
Click Disable email domain authentication
3. Confirm deactivation
A confirmation dialog will appear, explaining the consequences.
To proceed, review the details and click Disable email domain authentication.
Confirm deactivation of Email Domain Authentication
Once confirmed, Email Domain Authentication is immediately disabled.
📌 You can re-enable it at any time but will need to start from scratch with the setup process.