What is Email Domain Authentication?
Email Domain Authentication is a security feature that controls how new users can join your organization and access our services (le Chat, la Plateforme, APIs).
🔑 This feature is available to organizations on le Chat Team plan and above, or la Plateforme’s Scale plan.
Benefits
Simple to set up.
Enhances security by ensuring only users with verified email addresses from your domain can join automatically.
Consideration
Even with this enabled, users joining with a domain email must still create and manage a separate set of account credentials (email/password) for our platform.
📌 If your organization is on an Enterprise plan, you may prefer to activate Single Sign-On (SSO) 🔎 for seamless authentication.
Prerequisites
⚠️ Before you can enable this feature, you must verify ownership of your domain in the platform.
📌 Need help? See Why should I verify my domain?
Steps to enable Email Domain Authentication
1. Navigate to access settings
Go to your settings and click Access under the Administration section in the left-hand navigation menu.
Click Access in the administration settings menu
🔑 Only users with the Admin role can configure Email Domain Authentication.
2. Activate domain authentication
On the Access settings page, locate the Authentication section. Find the Email domain authentication option and click Activate email domain authentication.
Click Activate email domain authentication
3. Confirm activation
A confirmation dialog will appear. Click Enable email domain authentication to confirm.
Confirm by clicking Enable email domain authentication
4. Success
The Access page will update to show the feature as active.
Users with verified domain emails will now join your organization automatically when signing up or logging in.
Next steps
Now that you’ve enabled Email Domain Authentication, you may want to know how to disable it later if your onboarding strategy changes.
🧑🔧 I’m an administrator and I want to disable Email Domain Authentication.