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How can I delete my account?

Updated over 2 weeks ago

You can delete your Le Chat account at any time by following the steps below.

📌 For GDPR data deletion requests, you can also use the dedicated [contact form][GDPR_form] so the legal team can take care of your request on your behalf.

Prerequisites

🚨 Account deletion is permanent and can't be recovered.

To delete your account, please ensure the following: - No active subscriptions are linked to your account. - All outstanding payments must be settled before proceeding.

Navigate to the Admin Console

  1. Go to the account page of the Admin Console.

  2. Click on the Delete account button under the Danger Zone section

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    Click on the Delete account button under the Danger Zone section

  3. Enter your email account in full text to prevent you from deleting an account by mistake

  4. Click on Delete account to confirm your account deletion

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    Click on Delete account to confirm your account deletion

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