Help and Troubleshooting
Find information about your Vibe subscription, common issues, and how to contact support.
8 articles
How do I contact support?
How do I update my account information (email, password, 2FA, and phone number)?
How can I upgrade or cancel my Vibe subscription?
How can I subscribe to Vibe Pro on mobile?
How can I manage my Vibe subscription on mobile (iOS and Android)?
Vibe refund policy — eligibility, timing, and how it works
I’m a student or a teacher. Am I eligible for a discount?
Why am I hitting API rate limits, and how do I increase them?
