User roles help you manage access and permissions within your organization across le Chat and la Plateforme.
📌 Assigning appropriate roles ensures users have the access they need while maintaining security and control.
Available user roles
There are three primary roles you can assign to members of your organization:
Admin
The Admin role grants full administrative access.
Admins can:
Manage organization settings
Invite or remove users and assign roles
Configure integrations and features (e.g., Connectors 🔎)
Use organization-wide tools (e.g., Audit logs 🔎)
Access and manage billing information like a
Billinguser
🔑 This role is typically assigned to key technical or operational managers.
Billing
The Billing role is a subset of Admin, designed for users responsible for financial operations and subscription management.
Billing managers can:
Access and manage subscription details
Update payment methods
Access invoice history
🔑 Billing managers don’t have access to organization settings like Admins and can’t invite users.
Member
Every user is assigned the Member role by default.
Members:
Don’t have administrative or billing privileges
Can use features in le Chat and la Plateforme (⚠️ some may require prior admin setup)
May configure user-specific settings in the Admin Console (more info 🔎)
Next steps
Now that you understand roles and permissions, let’s look at how to assign product seats to your members.
🧑🔧 I’m an administrator and I want to assign seats to my members.