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Why was my refund not approved?

Updated today

If your refund was not approved, it's likely due to one of the following reasons.

Common reasons

  • Request made after 14 days

  • Subscription already renewed

  • Request does not meet refund policy criteria

What you can do

  • Confirm your purchase date

  • Check if you are within the eligibility window

📩 Contact support if you believe there was an error.

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